Thumbtack.
Does it pay?

• You set an exact lead price for each service, and that is what you pay unless a discount or promotion applies.

  Thumbtack Help, How to set my lead prices.

• A lead is charged automatically, whether it matches your job preferences or comes from Smart Match.

  Thumbtack Help, Your guide to your first two weeks.

• Your weekly budget caps lead spend. Reach it and new leads stop until it resets the following Monday.

  Thumbtack Help, Your guide to your first two weeks.

• A budget is not a subscription. Fees are charged as you incur them, and a single lead can take you slightly past the limit.

  Thumbtack, Budget, Fees, Payments, and Taxes Terms.

• Opportunities are priced separately, sit outside the budget, and are charged only if you reach out and the customer responds.

  Thumbtack Help, Your guide to your first two weeks.

• Preset jobs carry no lead fee up front. Thumbtack takes a percentage of the customer’s payment instead.

  Thumbtack Help, Your guide to your first two weeks.

Thumbtack publishes no price list in the help pages we opened. You see an estimate of how many leads a price should bring as you set it.

• Prices vary with the type and size of the job, how many pros are available and your market.

  Thumbtack Help, Your guide to your first two weeks.

• Thumbtack may adjust the minimum prices pros pay, and a lead price at or near the minimum may rise automatically.

  Thumbtack Help, How to set my lead prices.

• Some refunds are automatic and go back to your Thumbtack balance, for example when you decline a Smart Match lead and say it was not a fit.

  Thumbtack Help, Refund policy for pros.

• For anything else you can ask within 45 days of the charge, and every refund is at Thumbtack’s sole discretion.

  Thumbtack Help, Refund policy for pros.

• Likely to qualify: a job that changed drastically, an invalid phone number, an identical lead from the same customer within 45 days, or a fixed date you had blocked off.

  Thumbtack Help, Refund policy for pros.

• Prepaid packages are final sale. They do not expire, and a refund on a lead paid that way comes back as package credit, not cash.

  Thumbtack, Budget, Fees, Payments, and Taxes Terms.

• Thumbtack defines a lead as a customer who saw your profile in their search results and reached out to you. The pages we opened do not call leads exclusive.

  Thumbtack Help, Your guide to your first two weeks.

• Thumbtack, Inc. runs the marketplace and says its fees may change or be updated from time to time.

  Thumbtack, Budget, Fees, Payments, and Taxes Terms.