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Storefront door
repair, booked.

A storefront door that will not latch is a security problem by closing time. The manager wants a time, not a callback. Booking gives them one, and gives your tech the photos.

Without Booking

of subcontractors floated payroll most months while waiting to be paid
28%
Siteline, 2026 State of Subcontractor Billing (vendor survey)
median pay for a glazier in 2025
$57,080
BLS, Occupational Outlook Handbook, glaziers
of contractors with craft openings say they are harder to fill than a year ago
50%
AGC, 2026 Workforce Survey

Closer callbacks

A manager reports the door. You call back, they call back, and the tech goes out without knowing if it is the closer, the pivot or the lock.

Wrong-part trips

With no photo of the hardware, the tech drives out to look, then drives back for the part. Two trips for one door.

After-close glass

Glass broken after closing needs a board-up crew tonight. A shared voicemail box cannot tell that from a sticky lock.

Door service

A week of door and glass requests at a sample glazing contractor: first texts read a day late, then the hardware asked about first and an arrival window given.

Example week of a sample commercial glazing contractor's service calendar, with 27 door and glass requests in both versions. Before: 7 visits, 26% of requests reaching one, 3 second trips because the tech went out without the part, and no reminders. After each request is asked door or glass, which hardware and a photo on a booking page and given an arrival window, with a board-up sent straight to the on-call tech and a text the day before: 15 visits, 56%, 1 second trip, and 15 reminders sent.

Before Texts read a day late, and three second trips for the wrong part.

  1. Before: Texts read a day late, and three second trips for the wrong part.
  2. Questions: Same request, asked first: door or glass, which hardware, a photo.
  3. Picked: Dev picks Wednesday, 8 to 10am, and the visit lands on the calendar.
  4. Filled: Each request gets a window. A board-up goes straight to the on-call tech.
  5. Reminded: The day before, each visit gets a text with its arrival window.
  6. Report: Fewer second trips week by week, because the tech saw the hardware.
  1. Full week, Quellbrook Glazing

    quellbrookglazing.example/service

    A surface-mounted door closer and its arm at the head of a commercial door

    Quellbrook Glazing

    Book a door or glass visit

    Door or glass?
    Door
    What is it doing?
    Will not latch
    Hardware
    Closer, top of the door
    Photo of the hardware
    Attached

    Arrival windows

    1. Wed 188am to 10amWed 188am to 10am
    2. Thu 1912pm to 2pm
    3. Fri 203pm to 5pm
    Book this window

    Booked

    Wed 18, 8am to 10am

    Rafe brings the part. We text the day before.

    Door or glass?
    Door
    What is it doing?
    Will not latch
    Hardware
    Closer, top of the door
    Photo of the hardware
    Attached
    November 2026
    • Door service
    • Glass
    • Board-up
    Service requests
    27
    Visits
    15
    Requests to a visit
    56%
    Second trips
    1
    Reminders sent
    15
    1. Mon 16
    2. Tue 17
    3. Wed 18
    4. Thu 19
    5. Fri 20
    1. 6 requests3 asked
    2. 5 requests3 asked
    3. 7 requests4 asked
    4. 5 requests2 asked
    5. 4 requests2 asked
    • Closer adjustmentCorley Commons, Unit 37:30am to 9am
    • Door will not latchDental office, Fenwick9:30am to 11:30am
    • Cracked liteBakery, Main St1pm to 2:30pm
    • Board-upPharmacy, Greystone7am to 9am
    • Pivot replacementClinic, Ashby Falls10am to 11:30am
    • Closer adjustmentBank lobby, Fenwick1pm to 2:30pm
    • Door will not latchDev P., Corley Commons, Bldg C8am to 10am
    • Panic deviceSchool office, Corley11am to 12:30pm
    • Fogged unit checkLobby, Greystone2pm to 3:30pm
    • Cracked liteSalon, Fenwick8am to 9:30am
    • Pivot replacementGym, Ashby Falls10:30am to 12:30pmSecond trip
    • Closer adjustmentLibrary, Corley2pm to 3:30pm
    • Door will not latchCafe, Main St8am to 9:30am
    • Cracked liteOffice, Greystone10am to 11:30am
    • Closer adjustmentClinic, Fenwick1pm to 2:30pm
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20

    Wed 18

    1. Door will not latchDev P., Corley Commons, Bldg C
    2. Panic deviceSchool office, Corley
    3. Fogged unit checkLobby, Greystone
  2. Empty week
    November 2026
    • Door service
    • Glass
    • Board-up
    Service requests
    27
    Visits
    7
    Requests to a visit
    26%
    Second trips
    3
    Reminders sent
    0
    1. Mon 16
    2. Tue 17
    3. Wed 18
    4. Thu 19
    5. Fri 20
    1. 6 requests3 unread
    2. 5 requests3 unread
    3. 7 requests4 unread
    4. 5 requests2 unread
    5. 4 requests2 unread
    • Closer adjustmentCorley Commons, Unit 39am to 10:30am
    • Door will not latchDental office, Fenwick1pm to 3pmSecond trip
    • Cracked liteBakery, Main St10am to 11:30am
    • Pivot replacementClinic, Ashby Falls8am to 9:30amSecond trip
    • Board-upPharmacy, Greystone2pm to 4pm
    • Panic deviceSchool office, Corley9am to 10:30amSecond trip
    • Fogged unit checkLobby, Greystone10am to 11:30am
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20

    Wed 18

    1. Pivot replacementClinic, Ashby FallsSecond trip
    2. Board-upPharmacy, Greystone
  3. Questions
    Dev P.Quellbrook Glazing
    1. Service form, Tuesday 7:41pm
    2. The front door at Bldg C drags and will not latch. Photo of the closer attached.

    3. Quellbrook Glazing here, thanks for the photo. Reply STOP to opt out.

    4. Pick an arrival window here: quellbrookglazing.example/service

    • Hardware: closer, photo attached
    • Rafe brings a closer and arm
  4. Reminded
    RemindersTuesday, for Wednesday
    Dev P.

    Quellbrook Glazing: Rafe arrives tomorrow between 8 and 10am for the Bldg C door. Reply STOP to opt out.

    Wed 18

    1. Dev P., Corley Commons, Bldg CSent
    2. School office, CorleySent
    3. Lobby, GreystoneSent
  5. Report
    Service requests reaching a visit

    26%Week 1

    56%Week 8

    Booking on
    Visits
    7 15
    Second trips
    3 1
    Reminders sent
    0 15

What you get

  • Online booking for door and glass service visits, tied to your service calendar
  • Questions first: door or glass, closer, pivot, panic device or lock, photos of the hardware
  • After-hours board-ups sent straight to the on-call tech
  • Visit reminders and a reschedule link for the property manager
  • Every visit on your dashboard, with the photos and the invoice

The cycle

Booking closes Prospect for a commercial glazier: a service request becomes a visit on the calendar, with the parts on the truck.

  1. Lead

    Everything that gets you a lead.

    More people find you and reach out.

  2. Prospect

    Turn interest into a sale.

    More of them say yes, and you never chase.

    • Booking
  3. Client

    Keep the job moving.

    Jobs run on time, with less of you managing them.

  4. Kept or closed

    What happens after the job.

    Finished work brings in the next job.

  5. Growth

    Feed it back into the machine.

    Every finished job helps bring the next lead.

Then it starts again.

CRM: Customers, conversations, bookings, jobs and employee tasks in one place, across all five.

What we build

The website

A site with storefront, curtain wall and entrances, shown project by project.

SEO

Storefront and curtain wall pages that come up when GCs and owners search.

AEO

Answers on storefront systems and lead times that AI tools quote to a GC.

Lead generation

A bid request page that takes plans and specs.

Social posts

Projects you closed in, posted on LinkedIn for the GCs you bid for.

AI agents

An AI agent sorts bid invites by scope and due date, so none slips.

Missed calls

A missed call from a GC gets a text back and a time with the estimator.

Booking

Bid reviews and site walks book into the estimating calendar.

The dashboard

Every bid invite and due date on one dashboard, from every plan room.

Reviews and referrals

After each project, the GC gets asked for a review and the next bid.

Email campaigns

GCs you bid for hear about finished projects and open capacity.

PostHog analytics

PostHog shows which project pages GCs read before they invite you to bid.

Session replay

Session replay shows the GC who opened your project list and left.

Monthly numbers

Each month you see bid invites, bids sent and contracts won.

Every invite reaches one dashboard, and BuildingConnected stays.

What we build

The plan

Less Work

Service calls schedule themselves instead of over a thread of callbacks.

Less Time

One trip per door, because the tech saw the hardware first.

More Sales

More service work that pays on completion, with no retainage held.

Free website

Plans from $1,500 a month.

Get a free website

On your site

  • Your free website, built for your commercial glass company on a domain that stays yours
  • A prequal page: COI request, bonding contact, EMR and safety record, licences, references
  • Project pages by system and building type: storefront, entrances, curtain wall, interior glass
  • A plan and spec upload for GCs and architects, sent to your estimator
  • A service request form for door and glass repairs, sent to your service desk
  • Every form tested and logged on your dashboard

You always keep your name, logo, photos, copy and domain. We keep the code and the system behind the site.

Automated

$1,500 a month

No lead lost.

Starts hereThe responder pushes each conversation toward a booked estimate

Every lead answered and booked, and we keep it running.

Your website

  • Hosted and kept up by us. Your domain stays in your name
  • Unlimited pages and changes. Send it and it goes live

Answer and book

  • An AI reply in minutes, day or night, aiming for under 5
  • It asks what you would ask, then books the estimate, showing or measure
  • Anything it can’t handle goes straight to you
  • Follow-ups that stop when they book or go cold

Get found

  • Text posts on the platforms you pick, no limits. Image and video are separate

Measure

  • A monthly report: every request, what it became, the money attached

Managed

$4,000 a month

Every stage handled.

IncludedThe responder books, and every booking lands on your dashboard

Everything in Automated, and we run every stage for you.

Every stage

  • Every stage built and run by us, from lead to growth

Get found

  • Content for Google and AI answers, as much as it moves your numbers
  • Unlimited landing pages and lead magnets, with an alert on every form
  • Email campaigns to your lead list, no cap from our side
  • Campaigns on the social platforms your customers use, on your accounts

Measure

  • A dashboard for every lead, job and customer
  • A private site with a stat assistant that keeps watch on your customers

No AI brain or agents of your own.

The partnership

$7,500 a month

We run the whole cycle.

IncludedCustom booking helpers, handing off to a person where needed

Everything in Automated, plus us working it and building on it.

Get found

  • Content for Google and AI answers, as much as it moves your numbers
  • Unlimited landing pages and lead magnets, with an alert on every form
  • Email campaigns to your lead list, no cap from our side
  • Campaigns on the social platforms your customers use, on your accounts

Your AI brain

  • One AI brain on your phone: leads, jobs and customers in one place. Ask it anything
  • Connected to your forms, email, calendar and records, so it does the work
  • Hosting and tech run by us: domain, updates, monitoring. Accounts stay yours
  • Skills for your trade: lead questions, follow-up, booking, review requests

Run the work

  • Custom AI helpers for replies and booking, with a person where needed
  • Internal tools built for how you really run
  • Two builds in progress at any time, in the order you pick

Measure

  • One shared live board: every lead and job, where it came from, what it’s worth

Ad budgets and paid software stay on your accounts. Designed image and video posts start once you’re comfortable with AI drafts.

Your questions

How much does a storefront door repair cost?

It depends on the part. Adjusting a closer is a short visit, while a new pivot set or panic device means parts and more time. Photos of the hardware before the visit let the tech bring the right part and price it on the first trip.

What is a commercial door closer?

The arm or concealed unit that pulls a storefront door shut and controls its speed. When it leaks or loses adjustment, the door slams or fails to latch, which is one of the usual storefront service calls.

Free website

Sample calendar

Wednesday

  • Door service, Corley Commons, Bldg C