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AI for HVAC
companies.

At nine at night the form says no cool and a baby in the house. An AI agent replies in minutes, asks for the thermostat reading and the age of the system, flags it urgent and books the first open slot or alerts the tech on call.

Without AI agents

of calls to home service businesses are answered by a person
52%
Invoca, 2026 home services benchmarks
of customers expect an immediate reply, pros report
28%
Jobber, 2026 Home Service Trends (vendor survey)
of HVAC businesses use AI, the highest of any trade
81.5%
Jobber, 2026 Home Service Trends (vendor survey)

Heat-wave form flood

During a heat wave web requests stack up while every tech is on a call. The ones answered the next morning have already booked someone else.

No-heat triage

A no-heat request from an elderly homeowner sits in the same inbox as a filter question. Without triage, both wait.

HVAC overtime surprises

The homeowner learns about your after-hours rate when the tech arrives. A reply that states it first saves an argument at the door.

At 9:48pm

A sample HVAC company’s heat wave night, played twice: first the CSR inbox, then the AI assistant.

Example of a sample HVAC company, one night played twice. Before: 6 leads wait for the office to open, the longest for 13h 02m, and the one at the center gets a reply after 9h 26m. Another company was already in that house the same night. After: an AI agent answers each within 7 min, qualifies the lead, fills the record and books 3 of 6. It hands 3 to a person and one goes cold.

In The form lands at 9:48pm, in a heat wave. The office closed at 5:30.

  1. In: The form lands at 9:48pm, in a heat wave. The office closed at 5:30.
  2. Waiting: It sits behind thirty more from the day, unread.
  3. Too late: Leah replies at 7:14am. Another company was out last night.
  4. Same night: The same form, the same minute. The reply goes out in three.
  5. Qualified: Consent, then the system’s age, the thermostat and a photo.
  6. Booked: The company’s own diagnostic fee, then Wednesday at 8 on the board.
  7. Handed off: A replacement price needs a load calculation, so the owner takes it.
  8. Morning: One went cold, two wait for a person, and the CSR starts from the thread.
  1. Sample after, Ferncastle Heating & Air

    Ferncastle Heating & Airferncastleair.example

    Web form, 9:48pm

    The AC runs but there is no cold air upstairs. Can someone come out?

    1. Hi, this is the AI assistant for Ferncastle Heating & Air. OK to text you about this? Reply STOP to opt out.

    2. Yes, text is fine.

    3. Thanks. How old is the system, and what does the thermostat read?

    4. Central air, about 12 years old. Set to 72, reading 84.

    5. Can you send a photo of the outdoor unit, and which town you are in?

    6. An older air conditioner condenser on a rusted stand in a grassy side yard

      Here it is. We’re in Pinecrest.

    7. The diagnostic is $89, taken off the repair. Marco has Wednesday morning open. Which time?Wed 8:00amWed 10:00am

    8. 8 works.

    9. If it’s the compressor, what would a whole new system cost?

    10. I won’t guess at a replacement. It needs a load calculation, so I’ve passed it to Glen with your photo.

    11. 6:50am
    12. Morning, this is Glen. Marco is with you Wednesday at 8, and I’ll have replacement numbers if he needs them.

  2. Sample record
    An older air conditioner condenser on a rusted stand in a grassy side yard

    No cooling upstairs

    Dee R., 555-0174Web form, then text

    NewQualifiedBooked

    First reply3 minwas 9h 26m

    Job
    No cooling
    System
    Central AC, 12 years
    Thermostat
    Set 72, reads 84
    Photo
    Outdoor unit, 1
    Town
    Pinecrest
    Visit
    Wed 8:00am
    Text consent
    Recorded

    Handed to Glen S.Replacement price

    Take over

    Saved to the job in Jobber

  3. Sample before, 9:48pm to 7:19am

    Ferncastle Heating & Airferncastleair.example

    Web form, 9:48pm

    The AC runs but there is no cold air upstairs. Can someone come out?

    1. 7:14am
    2. Morning, sorry for the wait. Is the AC still out?

    3. Another company came out last night and got it going. Thanks.

    The form lands in the CSR inbox at 9:48pm, behind thirty from the day. Leah is in at 7.

    Fixed by another company

  4. Sample night’s leads
    Longest wait
    13h 02m7 min
    Booked by morning
    03
    Left for a person
    63
    Went cold
    1
    1. Furnace tune-up, fallTune-up page

      Replied 7:02amBooked Thu 9:00am
    2. Thermostat screen blankText

      Replied 7:08amWent cold
    3. No cooling upstairsWeb form

      Replied 7:14amBooked Wed 8:00am
    4. Replacement quote, old systemWeb form

      Replied 7:20amQuote, for the owner
    5. Missed call, 555-0178Text back

      Replied 7:26amWants a person
    6. Heat pump rattlingWeb form

      Replied 7:32amBooked Fri 1:00pm

What you get

  • An AI agent on your web forms and texts that answers in minutes, all night in peak season
  • Your rules for urgent: no heat below a set temperature, no cool with someone vulnerable at home
  • The questions your CSR asks: system age, thermostat reading, any error code, a photo of the unit label
  • The after-hours rate stated before anything is booked
  • Calls stay with your CSR or your answering service, and urgent web requests reach the tech on call

The cycle

The AI agent works Prospect for an HVAC company: in peak weeks it holds the line on web leads until a tech is free, and in quiet weeks it books tune-ups.

  1. Lead

    Everything that gets you a lead.

    More people find you and reach out.

  2. Prospect

    Turn interest into a sale.

    More of them say yes, and you never chase.

  3. Client

    Keep the job moving.

    Jobs run on time, with less of you managing them.

  4. Kept or closed

    What happens after the job.

    Finished work brings in the next job.

  5. Growth

    Feed it back into the machine.

    Every finished job helps bring the next lead.

Then it starts again.

CRM: Customers, conversations, bookings, jobs and employee tasks in one place, across all five.

What we build

The website

A site with AC repair, furnace and maintenance plan pages people can book from.

SEO

AC, furnace and heat pump pages for each town, found the day the system quits.

AEO

Answers on why the AC blows warm that AI tools quote, with your name on them.

Lead generation

A maintenance plan page and a tune-up offer that ask for a name and number.

Social posts

Installs and repairs you finished, posted with the season’s tips.

AI agents

An AI agent asks what the system is doing and how old it is before a tech goes out.

Missed calls

A missed call in a heat wave gets a text back and a repair slot.

Booking

Tune-ups and repair calls book into open slots, with the arrival window.

The dashboard

Every no-cool call, tune-up and plan renewal on one dashboard.

Reviews and referrals

After each visit a text asks for a review and offers a referral link.

Email campaigns

Tune-up reminders go out before summer and winter, to every plan member.

PostHog analytics

PostHog shows which seasonal pages fill the board in a heat wave.

Session replay

Session replay shows where a homeowner left the maintenance plan page.

Monthly numbers

Each month you see no-cool calls, tune-ups booked and plans renewed.

Every call reaches one dashboard, and ServiceTitan or Housecall Pro stays.

What we build

The plan

Less Work

Web leads get answered and sorted while every tech is busy.

Less Time

Your CSR starts the morning with the night’s requests already triaged.

More Sales

Fewer no-cool and no-heat requests go to whoever answered first.

Free website

Plans from $1,500 a month.

Get a free website

On your site

  • Free website for your HVAC company, kept up by us, with the domain in your name
  • Tap to call on every screen, with your after-hours rate said plainly
  • Pages for repairs, replacements, heat pumps, mini-splits and indoor air quality
  • Financing and current utility rebates explained, with the date they were checked
  • Your maintenance agreement on its own page, with online sign-up
  • Seasonal offers swapped in spring and fall without you asking twice

You always keep your name, logo, photos, copy and domain. We keep the code and the system behind the site.

Automated

$1,500 a month

No lead lost.

Starts hereThe AI responder on your site

Every lead answered and booked, and we keep it running.

Your website

  • Hosted and kept up by us. Your domain stays in your name
  • Unlimited pages and changes. Send it and it goes live

Answer and book

  • An AI reply in minutes, day or night, aiming for under 5
  • It asks what you would ask, then books the estimate, showing or measure
  • Anything it can’t handle goes straight to you
  • Follow-ups that stop when they book or go cold

Get found

  • Text posts on the platforms you pick, no limits. Image and video are separate

Measure

  • A monthly report: every request, what it became, the money attached

Managed

$4,000 a month

Every stage handled.

IncludedThe AI responder on your site, and a stat assistant on your private site

Everything in Automated, and we run every stage for you.

Every stage

  • Every stage built and run by us, from lead to growth

Get found

  • Content for Google and AI answers, as much as it moves your numbers
  • Unlimited landing pages and lead magnets, with an alert on every form
  • Email campaigns to your lead list, no cap from our side
  • Campaigns on the social platforms your customers use, on your accounts

Measure

  • A dashboard for every lead, job and customer
  • A private site with a stat assistant that keeps watch on your customers

No AI brain or agents of your own.

The partnership

$7,500 a month

We run the whole cycle.

IncludedYour AI brain, custom AI helpers and the connections to your tools

Everything in Automated, plus us working it and building on it.

Get found

  • Content for Google and AI answers, as much as it moves your numbers
  • Unlimited landing pages and lead magnets, with an alert on every form
  • Email campaigns to your lead list, no cap from our side
  • Campaigns on the social platforms your customers use, on your accounts

Your AI brain

  • One AI brain on your phone: leads, jobs and customers in one place. Ask it anything
  • Connected to your forms, email, calendar and records, so it does the work
  • Hosting and tech run by us: domain, updates, monitoring. Accounts stay yours
  • Skills for your trade: lead questions, follow-up, booking, review requests

Run the work

  • Custom AI helpers for replies and booking, with a person where needed
  • Internal tools built for how you really run
  • Two builds in progress at any time, in the order you pick

Measure

  • One shared live board: every lead and job, where it came from, what it’s worth

Ad budgets and paid software stay on your accounts. Designed image and video posts start once you’re comfortable with AI drafts.

Your questions

Is an AI answering service worth it for HVAC companies?

Ours covers web requests and texts, not phone calls. If you already pay an answering service for calls, keep it. The AI takes the web side, so the night’s forms are sorted by morning.

Can AI book HVAC tune-ups?

Yes, from open slots on your calendar, with the system type and address attached. Assigning the tech stays with your dispatcher in ServiceTitan, Housecall Pro or whatever you run.

Free website

Sample calendar

Wednesday

  • No cooling, Larch St