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AI receptionist for
property management.

Most messages to a management office are the same handful: is it still available, when is the showing, my sink is leaking. Ours answers those by text and web chat at any hour and alerts your on-call tech only for a real emergency.

Get a free websiteProperty managers

Without AI agents

of renters want a phone call for an emergency
66%
AppFolio, 2026 Renter Preferences Report (vendor survey)
of renters prefer text for routine matters. 51% prefer email
43%
AppFolio, 2026 Renter Preferences Report (vendor survey)
more likely to renew, for residents satisfied with maintenance
81%
AppFolio, 2026 Renter Preferences Report (vendor survey)

Emergency triage guesswork

A voicemail says water is coming through the ceiling. Another says the porch light is out. Your on-call tech gets woken for both, or for neither.

Retyped work orders

A tenant explains the problem on the phone, then someone types it into the work order, then the vendor calls the tenant to ask again.

Unanswered leasing calls

Applicants call about a vacancy after work, when the office is closed. By morning they have toured two other rentals.

Screening-question risk

A chatbot that answers applicants must treat everyone the same under the Fair Housing Act. One that guesses about pets, income rules or assistance animals creates a complaint.

At 9:47pm

A sample management company’s night, played twice: first the leasing inbox, then the AI receptionist.

Example of a sample property management company, one night played twice. Before: 6 leads wait for the office to open, the longest for 14h 34m, and the one at the center gets a reply after 11h 01m. That applicant has already applied for another rental. After: an AI agent answers each within 7 min, qualifies the lead, fills the record and books 3 of 6. It hands 3 to a person and one goes cold.

In An applicant writes about Unit 2 at 9:47pm. It lands with the day’s requests.

  1. In: An applicant writes about Unit 2 at 9:47pm. It lands with the day’s requests.
  2. Waiting: The office is closed. The message sits under the resident requests.
  3. Too late: Calla replies at 8:48am. The applicant has applied elsewhere.
  4. Same night: The same message, the same minute. The reply goes out in two.
  5. Qualified: Consent first, then move-in, lease and pets, and the written criteria.
  6. Booked: The showing goes on Calla’s calendar, with consent on the record.
  7. Handed off: A support dog question. It goes to Calla, who answers in writing.
  8. Morning: A work order filed, a tech alerted for no heat, one applicant gone cold.
  1. Sample after, Quillfield Property Management

    Quillfield Property Managementquillfieldpm.example

    Website, 9:47pm

    Hi, is Unit 2, 18 Orchard St open to see? We’d move in December 1.

    1. Hi, this is the AI receptionist for Quillfield Property Management. OK to text you about Unit 2? Reply STOP to opt out.

    2. Yes, texting is fine.

    3. Thanks. The rent is $1,575 a month, and the screening criteria are on the listing, the same for every applicant. How long a lease are you after?

    4. A 12-month lease.

    5. Any pets moving in with you?

    6. One cat.

    7. Calla can show you Unit 2 on Thursday. Which time suits?Thu 5:30pmThu 6:15pm

    8. 5:30 works.

    9. My partner has a support dog. Is that a problem?

    10. Assistance animal requests go to Calla, who answers them in writing. I’ve passed your question to her.

    11. 8:50am

    12. Morning Nadia, this is Calla. See you Thursday at 5:30. I’ve sent you the form for the assistance animal request.

  2. Sample record
    A green two-family house with white shutters and a front porch, dry shrubs by the walk

    Unit 2, 18 Orchard St

    Nadia F., 555-0157Website message, then text

    NewQualifiedBooked

    First reply2 minwas 11h 01m

    Unit
    Unit 2, 18 Orchard St
    Move-in
    December 1
    Lease
    12 months
    Pets
    One cat
    Text consent
    Recorded
    Showing
    Thu 5:30pm

    Handed to Calla D.Assistance animal, a person answers

    Take over

    Notes and tags logged to the applicant record

  3. Sample before, 9:47pm to 9:02am

    Quillfield Property Managementquillfieldpm.example

    Website, 9:47pm

    Hi, is Unit 2, 18 Orchard St open to see? We’d move in December 1.

    1. 8:48am

    2. Hi Nadia, sorry for the wait. Want to see Unit 2 this week?

    3. Thanks, we applied for another place this morning.

    Landed in the leasing inbox at 9:47pm, under the day’s resident requests.

    Applied somewhere else

  4. Sample night’s leads
    Longest wait
    14h 34m7 min
    Booked by morning
    03
    Left for a person
    63
    Went cold
    1

    1. Leak under the sink, Pine TerraceResident portal

      Replied 8:36amWork order for Rafe

    2. Unit 4B, Millbank GardensRental site email

      Replied 8:41amSelf-showing Thu 6pm

    3. Unit 2, 18 Orchard StWebsite

      Replied 8:48amShowing Thu 5:30pm

    4. Owner, duplex in WestbrookOwner page

      Replied 8:54amWalk-through Fri 10am

    5. No heat, Cedar HollowText

      Replied 8:58amOn-call tech alerted 12:53am

    6. 9 Ferris Ct, pets questionRental site email

      Replied 9:03amWent cold

What you get

  • An AI receptionist on your site, your listings and your texts, answering from your own policies. It does not answer phone calls: a missed call gets a text back
  • Emergency rules you set: flooding, no heat, gas, lockouts. Those reach your on-call tech at once
  • Routine maintenance requests written up with photos and filed in Buildium, or handed to your team for AppFolio and Yardi
  • Vacancy questions answered from the listing, and a showing offered on the spot
  • Pets, assistance animals and screening criteria answered only from your written policy, with anything else passed to a person

The cycle

The AI receptionist works Prospect and keeps tenants: it answers the messages Lead brings in, books the showing, and files the repair before anyone has to call back.

  1. Lead

    Everything that gets you a lead.

    More people find you and reach out.

  2. Prospect

    Turn interest into a sale.

    More of them say yes, and you never chase.

  3. Client

    Keep the job moving.

    Jobs run on time, with less of you managing them.

  4. Kept or closed

    What happens after the job.

    Finished work brings in the next job.

  5. Growth

    Feed it back into the machine.

    Every finished job helps bring the next lead.

Then it starts again.

CRM: Customers, conversations, bookings, jobs and employee tasks in one place, across all five.

AI agents for real estate

What we build

The website

A site that wins owners, with your fees, services and the areas you manage said plainly.

SEO

Property management pages for each area you manage, found by owners who search for one.

AEO

Plain answers on fees, leases and tenant screening that AI tools can quote to an owner.

Lead generation

A rental price estimate that gives owners a number and gives you their name.

Social posts

Available rentals and owner tips posted for you, so the page is never empty.

AI agents

An AI agent sorts owner, tenant and applicant messages and answers the easy ones.

Missed calls

A missed call from an owner gets a text back and a consultation time.

Booking

Owner consultations and showings book into the right person’s calendar.

The dashboard

Every owner lead and rental inquiry on one dashboard, kept apart.

Reviews and referrals

Owners and tenants get asked for a review after a lease is signed, with a referral link.

Email campaigns

Owners get a monthly market note, and past leads hear about new services.

PostHog analytics

PostHog shows whether owners read your fees page or leave at it.

Session replay

Session replay shows the owner who opened the rental estimate and stopped.

Monthly numbers

Each month you see owner leads, consultations and doors signed.

Every lead reaches one dashboard, and QuickBooks stays for the books.

What we build

The plan

Less Work

First answers, triage and work order write-ups happen without a coordinator on the phone.

Less Time

Your on-call tech sleeps through the porch light and wakes for the burst pipe.

More Sales

Fewer applicants drift to another rental overnight, and repairs start sooner.

Free website

Plans from $1,500 a month.

Get a free website

On your site

  • Free website, built for your company, on a domain you keep
  • An owner side: services, fees, the areas you manage, a rental analysis request
  • A renter side: current vacancies, how to apply, how showings work, and one official listings page
  • Resident links that go straight to your AppFolio, Buildium or Yardi portal for rent and maintenance requests
  • Vacancies drawn from Buildium through its Open API on the Premium plan. For AppFolio, we check at setup what its partner program allows
  • Each owner form routed to your business development lead, each applicant form to leasing

You always keep your name, logo, photos, copy and domain. We keep the code and the system behind the site.

Automated

$1,500 a month

No lead lost.

Starts hereThe AI responder on your site

Every lead answered and booked, and we keep it running.

Get started, Automated

Your website

  • Hosted and kept up by us. Your domain stays in your name
  • Unlimited pages and changes. Send it and it goes live

Answer and book

  • An AI reply in minutes, day or night, aiming for under 5
  • It asks what you would ask, then books the estimate, showing or measure
  • Anything it can’t handle goes straight to you
  • Follow-ups that stop when they book or go cold

Get found

  • Text posts on the platforms you pick, no limits. Image and video are separate

Measure

  • A monthly report: every request, what it became, the money attached

Managed

$4,000 a month

Every stage handled.

IncludedThe AI responder on your site, and a stat assistant on your private site

Everything in Automated, and we run every stage for you.

Get started, Managed

Every stage

  • Every stage built and run by us, from lead to growth

Get found

  • Content for Google and AI answers, as much as it moves your numbers
  • Unlimited landing pages and lead magnets, with an alert on every form
  • Email campaigns to your lead list, no cap from our side
  • Campaigns on the social platforms your customers use, on your accounts

Measure

  • A dashboard for every lead, job and customer
  • A private site with a stat assistant that keeps watch on your customers

No AI brain or agents of your own.

The partnership

$7,500 a month

We run the whole cycle.

IncludedYour AI brain, custom AI helpers and the connections to your tools

Everything in Automated, plus us working it and building on it.

Get started, The partnership

Get found

  • Content for Google and AI answers, as much as it moves your numbers
  • Unlimited landing pages and lead magnets, with an alert on every form
  • Email campaigns to your lead list, no cap from our side
  • Campaigns on the social platforms your customers use, on your accounts

Your AI brain

  • One AI brain on your phone: leads, jobs and customers in one place. Ask it anything
  • Connected to your forms, email, calendar and records, so it does the work
  • Hosting and tech run by us: domain, updates, monitoring. Accounts stay yours
  • Skills for your trade: lead questions, follow-up, booking, review requests

Run the work

  • Custom AI helpers for replies and booking, with a person where needed
  • Internal tools built for how you really run
  • Two builds in progress at any time, in the order you pick

Measure

  • One shared live board: every lead and job, where it came from, what it’s worth

Ad budgets and paid software stay on your accounts. Designed image and video posts start once you’re comfortable with AI drafts.

Read first

Your questions

Can an AI receptionist handle after-hours maintenance requests?

Yes, by text and web form. It asks what is wrong, follows the emergency rules you set, alerts your on-call person for the urgent ones and files the rest for morning. It does not answer phone calls, and a person still decides on the repair.

Does an AI leasing agent have to follow Fair Housing rules?

Yes. The Fair Housing Act applies to every leasing conversation, whoever or whatever is answering. Ours answers from your written criteria, gives every applicant the same answer and hands anything unclear to your team.

Free website

Sample calendar

Thursday

  • Showing, 18 Orchard St
Get a free website